According to the international air transport association iata, conservative estimates indicate airlines outsource more than 50 per cent of the ground handling that takes place at the worlds airports. A key component of the initiative is a safety audit program, the iata safety audit for ground operations. Instruction describes the content of the contractors aircraft flight and ground operations procedures hereafter identified as procedures and approval for these procedures. Agents should use the iata airport handling manual ahm, iata ground operations manual and content of this manual, which qualifies and amplifies items from the ahm. Ac 0034a aircraft gound handling and servicing document.
Many different types of support equipment are required to perform the various functions necessary to maintain aircraft in top condition. Ground handling and flight safety basics, best practices and awarenessraising 7 readers guide this guide is divided up into three sections. Most of these operations are performed by different. The bpr procedure proposed in this work allowed the company to analyse the asis ground handling processes and to design a tobe scenarios for improving the service efficiency and quality. Responsibilities of ground handling personnel manual. Safety management of ground handling is one of the issues that requires attention.
It is incumbent on us to give utmost care during these procedures and as such each person involved to be trained in safe ground handling operations. Structure awareness campaign for the ground handling community. This presentation tal slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. The airport will provide a limited amount of space on the terminal ramp for storage of ground handling equipment and vehicles between flight activity. In aviation, aircraft ground handling defines the servicing of an aircraft while it is on the ground and usually parked at a terminal gate of an airport. With service level agreements becoming more and more popular in ground handling contracts, realtime information are the key to ontime service delivery and endtoend reporting. Aircraft ground handling this article will give you some of the correct aircraft ground handling procedures for our civil air patrol cap aircraft. X simplified procedure locations, agreed services and charges 101 4 standard ground handling. It provides for the delegation of authority for such approvals, regardless of service affiliation. Ground procedures and flight preparations chapter 8. Ground handling procedures page number page 1 of 58 revision amendment number 4. Most incidents occur when the aircraft is parked and when interfaces are established between the aircraft and ground handling equipment.
Overview we can distinguish two major types of ground handling procedures which are designated as either terminal or airside operations. The iata ground operations manual igom is your definitive source for the latest industrywide standards harmonizing ground handling processes and procedures. In order to achieve this, a more automous aircraft are required. Chapter 8 ground procedures and flight preparations. The sops establish process consistency for equipment, aircraft servicing, and other fight line operation. Purpose to establish standard procedures for allocating space on the terminal ramp of the st. The safe and efficient ground handling during arrival and departure of an aircraft requires coordinated responsibilities amongst qualified persons. Ground handling qatar aviation services qas has been the sole ground services provider for international airport operations within the state of qatar for nearly 20 years.
International standard for business aircraft handlers isbah. Ground handling accuracy, speed and quality of service are the central elements of successful ground handling operations. Safe and efficient performance in handling aircraft. Articles or substances, which are capable of posing significant risk to health, safety or property when transported by air and which are classified as such. Ground handling services jcar part 140 amendment no3 effictive. Pdf ground handling work performance is an important part of the civil aviation flight cycle. In each section, each theme is structured around basics that are known by all and must imperatively be followed to. This chapter discusses the responsibility of the pilot regarding ground safety in and around the helicopter and when preparing to fly. The main objective of this assignment is to identify safety issues in the process of ground handling and explore solutions. This presentation talks about various things involved in aircraft ground handling process. Vehicles, ground service equipment gse and people movement 23 aircraft parking safety practices 24 preparation of stand 28 aircraft arrival 29 departure and post turnaround responsibilities 33 engine management on aircraft arrivaldeparture 36 multiple pushback procedures 36 engine hazards 37 aircraft movement 43.
Aircraft handling and ramp supervision austrian training. Emergency procedures for ground handling and acceptance staff. Ground accident prevention ramp operational safety procedures. First, we should define the whole range of operations that ground handlers deal with. Assembly 39th session international civil aviation. It defines the minimum ground handling standards and procedures to operate safely at changi airport.
First at doha international airport and then at the award winning hamad international airport, qatars new worldclass gateway to the world, qas has been delivering. Safe operation during ground handling is a shared responsibility. Hamburg university of applied sciences dlrk200881169. Aircraft ground handling of a lufthansa airbus a380841 at frankfurt airport in germany. This part has been established to govern the permission of carrying out ground handling. Personnel protection approved hearing protection should be used when working in noiseintensity areas such as on the apron which include airside walkway, maintenance lines, etc. Promising aircraft modifications for low handling costs. For example pushback can be avoided by autonomous pushback systems airbridge use can be switched by stairs. In each section, each theme is structured around basics that are known by all and must imperatively be followed to guarantee flight safety. Aircraft types and liability 30 3 standard ground handling agreement 2018 definitions and terminology 37 main agreement 40 annex a ground handling services 58 annex bx. The airport will provide a limited amount of space on the terminal ramp for. The sgha is a dynamic document that reflects the evolution of the ground handling business over time. The following list is an exhaustive for common commercial flights.
Pdf managing uncertainty at airports ground handling. The analysis shows a rate of one ground handling incident with resulting aircraft damage per. The main opportunities for automation of these activities are pointed out. Aug 24, 2016 aircraft ground handling is the servicing of an aircraft while it is on the ground and usually parked at a terminal gate of an airport. The practice and procedures to be followed for aircraft ground handling, weighing and after an abnormal occurrence are then introduced. Some aspects of gho have been more focused on than others due to their. Reflective garments or vest containing high visibility colours reflective vest should be worn by personnel. Ground support equipment safety inspection program 2. Standardized procedures for handling passengers and cargo. Understanding the different types of jacks is key to proper maintenance.
Unreported damage poses the highest risk to flight safety. X locations, agreed services and charges 94 annex bx. Identify various types of aircraft handling equipment. In 2012 utg aviation services became the first independent ground handling operator in russia, upon receiving the fata ground handling operations certificate. This advisory circular contains inq,ormation and guidance for the. Most of todays equipment is used in the direct support of the aircraft itself. The ground handling operations represent the airside activities at airports in. The ahm is policy driven and focuses on what to do. Ground support equipment may only be staged on the assigned aircraft. From the inefficiencies associated with multiple ground service providers, suboptimal airport designs and a lack of standardized procedures, to unexpected, costly aircraft ground damage, ground. Describe how to properly use aircraft handling equipment.
Ramp operational safety procedures is a standard operating procedures sops template that includes industry best practices and guidelines for a wide range of ramp procedures. Petersburgclearwater international airport airport, pie for the purpose of storing ground support equipment. The document is intended to assist ramp supervisors in the development or improvement of their organizations written sops. Today the company has received over 550 units of equipment, developing this sphere of activity. Leaning the aircraft ground handling process aviation pros. The impact of business growth in the operation activities. Not all specific information concerning your airport can be provided in the selfstudy. Jacks jacks are essential components for any aircraft ground support maintenance program.
Airport operations procedures and support services when printed this document is uncontrolled section 5. Any goods carried on an aircraft, which are covered by an air waybill. While relocating an aircraft in the hangar, the elevator struck a beam. Ground handling marshalling aim is to assist the pilot in manoeuvring the aircraft on the ground, communicating with the pilot by arm and hand signals. Over the past few decades, aircraft ground handling operations gho have been investigated by numerous researchers. Procedures on board the aircraft the emergency response guidebook is for first responders on the ground an air operators manual must include emergency response procedures. This advisory circular contains inormation and guidance for the servicing and ground handling of aircraft. The template is presented in microsoft word format doc to facilitate customization.
Chapter 2 aircraft handling equipment, nonskid, and markings as naval aircraft become more complex, so must support equipment. Analysis for automation diego alonso tabares1 airbus, blagnac, 31707, france felix moracamino2 enac, toulouse, 31055, france this paper presents the state of the art of aircraft ground handling at airports. This work aims at developing a business process reengineering bpr method for analysing and overcoming the impact of business growth in the operation activities. The igom is procedure driven, focusing on how to do. Aviation boatswains mates aircraft handling abh direct the movement and spotting of aircraft ashore and afloat. About iatas standard ground handling agreement iata has published the 2018 version of the standard ground handling agreement sgha the proven contractual framework that is used globally for over 25 years. Many airlines subcontract ground handling to airports, handling agents or even to another airline. Control of ground handling service providers during turnaround 18 aerodrome operator 19 aircraft operators 20 ground handling service providers 20 airside safety committees asc 21 chapter 2 22 identifying hazards and managing risks 22 introduction 22 controlling hazards 22 vehicles striking people andor aircraft 22. Airside safety procedure for ground handling operations at airports 1. The ground handling operations represent the airside activities at airports in charge of processing passengers, cargo, facilities and supplies at and around parked aircraft. Aircraft handling team ground handling training cgqt. A framework based on delphi method, idef3 methodology, discrete event simulation and design of experiment is presented for predicting future scenarios and analysing the consequences. Acceptance of a handling request from titan airways shall be treated as an agents acceptance of the procedures contained within this manual. The tata power company ltd material handling and storage procedure document no.
Acceptance of a handling request from titan airways shall be treated as an agents acceptance of the procedures. Ground operations safety manual singapore changi airport. Aircraft ground handling is the servicing of an aircraft while it is on the ground and usually parked at a terminal gate of an airport. Airport handling manual ahm 810, annex a, latest edition and subsequent. The igom and the airport handling manual ahm are now standalone, interdependent products which are also available as combos. Air cargo handling process at airports may be rendered by airports themselves, as the case was for instance at zagreb airport before it was taken over by the concessionaire, or by a daughter company founded solely for provisions of airport ground handling services, the case of zagreb airport after takeover by the concessionaire. Our a350 customers agreed to extend this structure awareness campaign to the whole ground handling community following slides are addressing the ground handling. Kuwait dgca provides a comprehensive package of requirements dedicated for. It contains the standard classification and numbering system. Eatc ground operations manual egom european air transport. Airside safety procedure for ground handling operation at. Conclusions to decrease the ground handling costs, lca avoid as much ground handling services as possible. If you do not pass the entry test you will not be able to participate in the course. Basic maintenance of ground support equipment aviation pros.
Ground handling services jcar part 140 civil aviation. In aviation, the term ground handling refers to the wide range of services provided to facilitate an aircraft flight or aircraft ground repositioning, preparation for and upon conclusion of a flight which will include both customer service and ramp service functions. On the first day of the ars you will have to pass an entry test multiplechoice. Standard operating procedures purpose and scope sparks aviation center has adopted standard operating procedures in order to maintain a high safety standard and efficient operation. Purpose as defined in the airport rules and regulations, and for the purpose of the ground support equipment safety inspection program gsesip, gse shall mean ground support equipment motorized and nonmotorized that operate on the air operations area aoa. The airport handling manual ahm is your definitive source for the industryapproved policies and standards covering all facets of safe and efficient ground operations. New strategies and solutions to help meet ground handling. The international standard for business aircraft handling isbah program just began its third year with some good news. This also means competent cargo staff, procedures, cargo information system, developed infrastructure and process management. Structure awareness campaign for the ground handling. Illustrations in adobe portable document format pdf aircraft clearance zone pdf 7k aircraft. If you do not pass the entry test you will not be able to participate.
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